01Discounted Items
- No exchange or return will be accepted on any discounted or sale items, under any circumstances.
- Please ensure that size, color, pattern, and any visible defects are checked at the time of purchase.
At OCTAVE, we aim to ensure a satisfying shopping experience through clear and transparent policies.
This policy applies to purchases made at OCTAVE stores owned and operated by AKG Ventures. Products are sold in store only; this Website does not process online orders, payments, or deliveries. Please read the terms below before shopping with us.
We offer exchange only (no return or refund) within 7 days of purchase, and only for genuine manufacturing defects.
An approved exchange is always processed at the garment's price on the date of exchange - not the price originally paid.
Contact care@myoctave.in within 7 days of purchase. Include your order/invoice number, product details, and clear photographs of the issue.
Email customer care ↗︎AKG Ventures reserves the right to amend this policy at any time.